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Please read through the FAQs before contacting with any further queries you may have. If your question is specific to a particular TAF, you can find TAF contact details at the bottom of each TAF section on this page.

Scoring and Visiting


  1. Who is eligible to apply for access to SYNTHESYS collections?

    SYNTHESYS+ TAFs are offering access to selected 'user-groups': teams of one or more researchers (users), led by a 'user group leader'.

    To be eligible, users must satisfy the following condition:

    The user group leader and the majority of the users must work in a country other than the country(ies) where the TAF is located.

    Only user groups that are allowed to disseminate the results they have generated during their visit are eligible to apply, unless the users are working for SMEs. 

    Access for user groups with a majority of users not working in an EU or associated country is limited to 20% of the total access days provided under the grant. 

    Click here to see a list of H2020 EU and associated countries. 

  1. Are there any age limits?

    There are no age restrictions. However, the calls are competitive and preference is given to first time Users with high quality projects. It is essential that you justify your request for access to your chosen TAF. 

  2. Do I need to have a PhD?

    No, you do not need a PhD to apply. However you will need to demonstrate why you need access and how the visit will benefit your future research. Applicants will be evaluated by a User Selection Panel and high scores will be awarded to applicants with strong curriculum vitaes, taking into consideration the applicant's age, versus experience and publication record. 

  3. I am freelance. Can I apply?

    Yes, so long as your main activity is scientific research as research outputs, such as published papers, are required from the visits within a reasonable timeframe. Please provide appropriate contact details in the fields provided.

  4. Can I apply to more than one TAF?

    Yes you can apply to more than one TAF per call. However, you must complete an application form per TAF that you wish to visit. You cannot submit more than one application to the same TAF per call.

  5. Can I apply for a visit to receive training?

    Training can be a component of the visit activity but not the only purpose. It is essential that the focus of the visit is to pursue your own research project. The visit must deliver a research output such as a publication in a journal or a contribution to a PhD Thesis.

  6. Can I visit a TAF that I visited under earlier frameworks?

    Yes you can. You can visit a TAF for up to 60 working days throughout the duration of the contract. However, the User Selection Panel will take into consideration if the applicant has had access to the infrastructure before. Priority is generally given to first time users.

  7. If I work in one of the SYNTHESYS institutions, can I apply for Access?

    Researchers working within a TAF institution are eligible for support, but priority will be given to applicants who are from outside of the SYNTHESYS family.

  8. Can I visit a TAF in my country of residence?


  9. Can I reapply if I am unsuccessful?

    Yes, however, you will need to discuss your application with your proposed host before re-applying. User Selection Panels will provide feedback on your application. This will help you to strengthen the weaker parts of your application.

  10. Can I apply for a repeat visit to a TAF?

    Yes, although it is strongly advisable that you have evidence of outputs resulting from your previous visit before you reapply and you will need strong justification for requiring a repeat visit. The User Selection Panel will take into consideration if the applicant has had access to the infrastructure before. Priority is generally given to first time users.


  1. What is the maximum visit duration?

    The maximum visit duration is 60 working days per TAF over the 4-year duration of the Contract. Please note that visit lengths under Framework 6 were for an average 15 working days. Applications for visits of 60 working days are highly exceptional. It is possible to apply for several short visits under different calls, but a maximum total of 60 days will be awarded.

  2. What does the award cover?

    The award covers all of a TAF's research costs  in the form of a daily rate. This will be calculated directly from your application form and therefore you need to have discussed your project with your proposed host in advance of submission. You will not be required to formulate a budget.

    The award also covers or makes a contribution to the cost of your international travel, based on an apex fare, local accommodation and a per diem which contributes towards your subsistence and local travel. You will be required to meet the cost of local travel in your country of origin, e.g. taxi to the airport.

    Each TAF has different ways of managing their budgets, please speak to the relevant TAF administrator to better understand this process.

  3. What is a Per Diem?

    SYNTHESYS will pay or make contributions to the cost of international travel plus accommodation (See “What does the award cover?” above).  Users will receive a Per Diem which is a contribution to your local subsistence and travel (including travel to and from the airport). This is a set daily rate that may vary between TAFs and is subject to a local institution's own regulations.

  4. Who should act as my host?

    Your host is the person at your chosen TAF who will be your main contact. They may be a researcher, curator, librarian or technician depending on your proposed project. However, it is essential that you contact them in advance of making your application to ensure that they are available and are the most appropriate person to be named as your host on your application.

  5. Who should provide my supporting statement?

    Your supporting statement will be used as a reference. Therefore it should be provided by a senior peer who knows your work first-hand. It must not be made by a staff member from your chosen TAF.

    It is the responsibilty of the applicant to ensure that their supporter submits the statement via the online system by the deadline. Late supporting statements will not be accepted and the application automatically rejected.

    Please note: If you are applying to a TAF with several institutions, your supporting statement can not be from staff at any of the TAF institutions.

  6. My research requires destructive sampling of Collections material, will this be possible?

    Such research will be assessed on a case by case basis by the relevant institution. Prior to making an application contact your host and request their policy on destructive sampling of the material in question.

  7. My research requires DNA extraction from Collections material, will this be possible?

    Such research will be assessed on a case by case basis by the relevant institution. Prior to making an application contact your host and request their policy on DNA extraction of the material in question.

  8. What if my supporter doesn’t submit the supporting statement before the call deadline?

    Then your application will not be eligible for assessment by the User Selection Panel under that call. We suggest you contact your supporter in advance of making your application to ensure they will be able to provide the statement in good time.

    You will receive an email notifying you when the supporting statement is submitted. It is the responsibility of the applicant to ensure the supporting statement is submitted. TAF administrators will assist with any technical problems experienced by the supporter if they are contacted in advance of the deadline.

  9. Why can’t supporting statements be sent via email?

    The supporting statement must be an integrated part of the application so that is available to the User Selection Panel. The SYNTHESYS software is modelled on the European Commission’s Marie Curie Action System, and has been approved by the Commission as an acceptable method of collecting applications and associated information.

  10. What if I accidentally submit the application before I have completed all the fields?

    Before you can submit your application a full copy of your application will appear on screen. You will need to check that you have completed all the fields. If you have not completed the mandatory fields they will be marked in red. You will need to cancel your submission and complete the application before the option to submit will appear on the form.

  11. Can I apply now for a visit towards the end of the contract?

    You need to agree your visit dates with your host within 12 months of the call deadline. We prefer Users to visit within 12 months of being granted the award.

Scoring and Visiting


How will my application be scored?

Your application will be scored by a User Selection Panel of research experts, who will score each application by the assessment criteria below.



How does the application process work?

Once you have submitted your application the TAF administrator will check the application for eligibility. If it passes, your application will then be reviewed internally by the User Selection Panel. The User Selection Panel will consist of an internal staff member from each of the institutions within your chosen TAF and an equal number of external international reviewers. The panel will review each of the TAF applications. Results will then be sent to each applicant via email.



How will my application be assessed?

All of the TAF User Selection Panels will follow the same protocol. Once the Panel have marked the applications they will meet at the TAF to discuss their scores and recommendations. 


Out of





Research Excellence



Supporting Statement






Expected Gains



Scientific Merit



Societal challenge





What is a 'Societal challenge'?

Societal Challenges are new policy priorities of the Horizon Europe H2020 strategy. A full list can be found here. 

How long after the deadline will I be able to visit?

Usually, your visit can begin approximately 12-15 weeks after the deadline. Visits should be completed no more than one calendar year after the current call deadline.


Do I need to write a report when I leave?

Yes, you will need to complete a confidential form for the European Commission and a User Evaluation Report. The latter requires that you enter your anticipated scientific output (e.g. peer-reviewed publications, conference contribution). They are both completed online.



When will I find out if my project has been approved?

The application process takes between 12-15 weeks from the deadline. Once the User Selection Panel has met and agreed the allocation of awards the results of your application will be emailed to you and your host.



  1. Why is SYNTHESYS Access limited to 21 Institutions?

    The range of institutions covered by SYNTHESYS is fixed under a funding contract from the European Commission’s Infrastructure Action. It is not possible to offer Access via SYNTHESYS to institutions that are not part of the contract.

  2. How can my organisation join SYNTHESYS as an Access provider?

    The SYNTHESYS Consortium will consider new Access providers if the demand significantly drops for a TAF. If there is a drop in demand in a SYNTHESYS Call then we will look to bring in new partners for later Calls (subject to project funding). We will repeat this process with each Call in SYNTHESYS. To be considered as an Access provider, an institution must:

    • Have completed a SYNTHESYS collections management self-assessment, which will demonstrate if their collections are well managed and accessible.
    • Show demand for Access from European researchers outside of the SYNTHESYS Consortium
    • Calculate a User Fee (the SYNTHESYS Project manager would assist with this)

    If all of these criteria are met, the SYNTHESYS Consortium would vote on whether to accept a new partner into the project and NHMMT would start legal negotiations with the EU.

  3. How do I add or update outputs from my previous  SYNTHESYS visit?

    Please visit to access the FP6 (2004-2009) application site.
    Please visit to access the FP7 (2009-2013) application site.
    Details of previous applications can also be found here.